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In this
issue
WELCOME
NURSING SCIENCE
Leveraging digital technology in nursing
Cooperation Not Competition:
Why Nurse-Technology Partnerships Are Necessary for the Future of Patient Care
Houston Methodist Special Edition of the Journal of Nursing Education and Practice
EDUCATION
Houston Methodist Willowbrook: Transforming Nursing Education Through Innovative Methods
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PRACTICE
PROFESSIONAL DEVELOPMENT
FROM OUR TEAMS
The Role of the Patient Care Assistant in Transforming Nursing at the Bedside
Utilizing Technology to Transform Your Workflow
ABOUT DISCOVERN
PRACTICE
Transforming Patient Satisfaction Scores with Nurse-Physician Bedside Rounding
By Tamara DuBose, DNP, RN, NE-BC
By Tamara DuBose, DNP, RN, NE-BC
Lisa Frankart, BSN, RN-BC, is an RN IV at Houston Methodist Clear Lake Hospital. As part of her RN IV project, Lisa planned and implemented a project titled “The Benefits of Nurse-Physician Rounding on Patient Satisfaction Scores.” The project aimed to improve communication between patients and their care team by implementing a process in which physicians and nurses conducted bedside rounds together to discuss the plan of care. Nurse-physician rounding has many benefits, including improved patient satisfaction by involving patients in their care, improved patient outcomes, decreased length of stay, and improved teamwork (Sang, et al., 2019).
The project was initially implemented on one of the Acute Care units, 3- Surgical, in February 2022, followed by two other Acute Care units in March 2022. Before beginning the pilot, physicians, nursing staff, unit administrative assistants (UAAs), and unit leaders were educated on the rounding process. The physician initiated this process daily by notifying the UAA that they were ready to begin rounding. The UAA then broadcasted to unit staff that the physician was prepared to start rounding, and bedside rounding began with the charge nurse and the physician. The nurse manager would round with the attending if the charge nurse was unavailable. Rounds were conducted utilizing the validated PATIENT Tool (Herrin, Mestas, Reynoilds, & Sturdivant, 2020):
- P: Plan of care
- A: Anticipated Discharge
- T: Tests/Diagnostic Results
- I: Issues or concerns
- E: Explanation
- N: Nurse Feedback
- T: Thank the patient and encourage questions.
References:
Sang, A., Nielsen, D., Loica-Mersa, S., Millier, T., Chong, I., & Shien, l. (2019). How much time are physicians and nurses spending together at the patient bedside? Journal of Hospital Medicine, 14(8), 468-473. doi: https://doi.org/10.12788/jhm.3204