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FROM OUR TEAMS
Changing Patient Conditions: Your Role as a UAA

By Camille Asamoah, MSN, RN-BC

3 MIN READ
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Wow, it has been a pretty good day on the unit so far. You even venture so far as to let that forbidden word creep into your head. “It’s been so nice and quiet today,” you think to yourself as you sit at the desk and take a breath. Suddenly, a loud alarm pierces through the stillness of the unit. Oh no, it sounds like someone has pressed the code blue button in room 15. After you kick yourself for even thinking the “Q” word, you pick up the call system receiver to call into room 15 to check the status. Is this a code situation? As a Unit Administrative Assistant (UAA), your role is vital when it comes to situations like this where patient condition changes.
In the scenario above, the UAA is a highly important link in the chain of getting the patient the help they need as quickly as possible. When it has been determined that the patient needs to be coded, the code blue button is pressed in the room to alert the unit that help is needed. At this time, the UAA calls into the room quickly to verify the button was pressed purposefully because accidental pressing has been known to happen. As soon as the UAA has confirmed that it is a genuine code, the Code Blue/CERT number should be called. This number is (713)-441-4444 or 1-4444. The operator will then ask the UAA for some basic information about the code such as the unit and room number. This will let the hospital’s code blue operator call the code over the hospital loudspeaker and alert the Code Blue team on where they are needed. Technology is even more advanced these days when it comes to Code Blues or CERTs. With the use of the Vocera device, the nurse, PCA, or UAA can also activate the Code Blue or CERT just by using the voice commands “Call CODE BLUE” or “Call CERT.”
It is very helpful if the UAA checks the chart to make sure it is ready for emergencies. To prepare for the code or CERT, the UAA should print more labels if needed, bring the physical chart to the bedside for the code or CERT team to utilize, and listen for anything else that may be needed. Again, the UAA plays an important role in helping things move along smoothly, especially during the frenzy that can occur during a change in patient condition situation.
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