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NURSING SCIENCE
Interventions to Improve Communication at Hospital Discharge and Rates of Readmission:
A Systematic Review and Meta-analysis

Article Review by Alexis Hayes, PhD, MSN-Ed, APRN, FNP-BC

Discharge-Communication.jpg
Title:
Interventions to Improve Communication at Hospital Discharge and Rates of Readmission: A Systematic Review and Meta-analysis
Journal Published: JAMA Network Open, 2021
AACN Level of Evidence: Level A
What was the purpose?
This systematic review and meta-analysis aimed to investigate the association between communication at hospital discharge, patient outcomes and readmission rates.
What was the population studied?
The population comprised adult medical patients in acute care settings at discharge. Medical patients consisted of emergency department admissions and patients with chronic diseases such as diabetes, cardiac disease, respiratory disease, chronic kidney disease and organ failure/transplant. A total of 16,070 participants were included in the review, with each study's sample size ranging from 25 to 3,386 participants.
Was the setting like Houston Methodist?
All settings were like the inpatient units at Houston Methodist. However, the studies reviewed included institutions in the United States (n=26), the United Kingdom (n=8), and other countries (n=26).
Did they use appropriate methods?
Yes. Articles were retrieved from four scholarly databases (PubMed, CINAHL, Embase and PsychInfo) from 1981 to 2021 by two or three reviewers. Several methods were used to decrease the risk of bias, including assistance from a librarian specializing in reviews, reporting according to the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) reporting guidelines, and the Cochrane Risk of Bias Tool. This tool evaluates risk among all the RCT studies included in the review (i.e., as low, high, or potential concern within each study). Heterogeneity, variations in the study outcomes across all studies and quantitative (numerical) and statistical models were used.
What were the findings?
There were 60 studies included in the review, 19 of which were randomized control trials (RCTs). Over 58% of the RCTS had a low risk of bias (n=11). A p-value < .05 was statistically significant. The authors report a significant association between communication interventions and fewer readmissions to the hospital, although heterogeneity was low (P=0.34). The communication interventions included medication counseling (n=10), education regarding disease management (n=6), and specific communication techniques (n=4). Specific communication techniques included motivational interviewing, teach-back, encouragement of treatment adherence and the patient’s involvement in treatment decisions. There were significant associations (P=<0.01) across studies (n=20) between communication intervention and adherence to treatment regimen 30 days after discharge. There were no associations between communication intervention and mortality 30 days after discharge nor returning to the emergency department. Finally, 13 studies found an association between communication and knowledge of medication and diagnosis 30 days after discharge.
Do the findings make sense?
The review findings make sense. The authors were forthcoming in study limitations and the continued need to validate communication intervention associations.
How is this important for nursing?
The findings are vital for nursing as they consider interventions in educating culturally diverse medical patients and families about disease processes and medication management. This communication does not stop after physician, clinician, or pharmaceutical counseling but is a recursive process amongst the interdisciplinary team. Communication interventions such as teach-back, handouts, and counseling referrals are given during the stay and enforced at hospital discharge. Utilizing both effective and skilled communication interventions is imperative and has associations with increased adherence, patient satisfaction, and successful patient outcomes.
Reference:

Becker, C., Zumbrunn, S., Beck, K., Vincent, A., Loretz, N., Müller, J., Amacher, S. A., Schaefert, R., & Hunziker, S. (2021). Interventions to Improve Communication at Hospital Discharge and Rates of Readmission: A Systematic Review and Meta-analysis. JAMA Network Open, 4(8), e2119346. https://doi.org/10.1001/jamanetworkopen.2021.19346