FROM OUR TEAMS
Preventing Lateral Violence at Houston Methodist
By LaToya C. Clower, MSN, RN, CVRN-BC
By LaToya C. Clower, MSN, RN, CVRN-BC
Lateral violence has presented a growing, national trend in the healthcare setting. Each year, nearly 1.5 million incidences of workplace attacks are reported. Unfortunately, many workplace incidents also go unreported. Lateral violence can be defined as any act or threat of physical violence, harassment, intimidation, bullying or disruptive behavior that occurs from peer to peer within an organization.
As patient care assistants, lateral violence may be experienced through nurses, physicians, or even managers. Long-term effects of lateral violence can include negative effects on self-confidence, the onset of emotional distress, stress-related health problems, and even lower staff retention rates. Each of these can be debilitating, ultimately affecting overall work performance and the ability to deliver optimal patient care.
The safety and security of employees are of vital importance to Houston Methodist. Our goal as an organization is to shift these statistics by enforcing policies and procedures that focus on prompt identification, rapid intervention, conflict resolution, and ultimately, workplace violence prevention. The Workplace Violence Prevention Program was created by various departments and committees that enforce and manage system-wide measures to maintain a violence-free workplace environment. The program enforces routine evaluation of the conduct and behavior of staff, physicians, contractors, visitors and patients. It also provides clinical intervention for aggressive or violent patients and ongoing training policies relating to violence prevention and reporting procedures.
Although this only provides a glimpse into the current policies and procedures in place, the primary goal for Houston Methodist remains clear: There is zero tolerance for workplace violence here. As an organization, our goal is to have a workplace free from threats or acts of violence and to respond effectively if such acts or threats of violence occur. This goal of a violence-free workplace can only be realized when patient care assistants like you report what you experience or witness. So, if you see something, say something! Reports can be made immediately to a supervisor, human resources, security, or the D3 Security E-alert found on the intranet page.
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