To address these issues, the team employed Lean Fundamentals and A3 problem-solving, focusing on the 5S methodology — a structured approach to organizing workspaces through the steps of Sort, Set in Order, Shine, Standardize and Sustain. In health care, 5S helps prevent problems and creates an environment where staff can deliver care efficiently. As Yaglowski (2024) notes, when staff have the necessary resources at hand, they can provide consistent, safe care without delays or errors.

Using these insights, the team implemented a full 5S process across all 11 supply areas. They removed unnecessary or duplicate items, reorganized supplies for quick access, and standardized labeling and storage layouts. Visual cues and defined zones ensured order and reduced variation among rooms. After reorganization, the team reapplied Lean evaluation tools to measure and confirm improvements.

This initiative demonstrates how Lean methods can create sustainable and efficient systems that support frontline staff and enhance the quality of care. Reliable access to supplies is not only convenient but also crucial for achieving operational excellence and ensuring patient safety.